Shipping & Delivery
Discreet, tracked delivery worldwide.
Rates and delivery estimates
| Market | Tracked Delivery | Express Delivery | Free tracked delivery from | Tracked estimate | Express estimate |
|---|---|---|---|---|---|
| United Kingdom | £3.99 | — | £99 | 2–3 working days | — |
| United States | USD 15 | USD 29 | USD 200 | 5–15 working days | 2–5 working days |
| Canada | CAD 20 | CAD 39 | CAD 249 | 5–15 working days | 2–5 working days |
| Australia | AUD 19.95 | AUD 29.95 | AUD 250 | 7–20 working days | 5–10 working days |
| New Zealand | NZD 24.95 | NZD 36.95 | NZD 300 | 7–20 working days | 5–10 working days |
| Europe | €9 | €15 | €150 | 3–10 working days | 2–5 working days |
| Rest of World | USD 20 | — | — | 7–20 working days | — |
Dispatch
Orders are normally dispatched within 1–3 working days. The delivery estimates above start from dispatch. They are estimates, not guarantees, and can be longer during holidays, peak periods or customs checks.
Free tracked delivery
When your order reaches the free-delivery amount for your market (after any discount), Free Tracked Delivery replaces paid Tracked Delivery at checkout. Express Delivery stays available where offered.
Where we ship
Europe covers the EU, Iceland, Liechtenstein, Norway, Switzerland, Andorra, Monaco, San Marino, Vatican City, Gibraltar, the Faroe Islands and the Åland Islands. Rest of World covers every other country we ship to. We do not currently ship to Brazil.
Packaging and tracking
Every order is sent in discreet, privacy-conscious packaging with tracking. We email your tracking details once your order is dispatched.
Customs and local laws
The legal status of cannabis seeds differs between countries and regions. Before ordering, check that you can lawfully import and possess them where you live. We cannot guarantee customs clearance, and customs authorities may delay, inspect or hold parcels.
Delivery problems
Email [email protected] with your order number and a short description of the problem. For damaged or incorrect items, include photos of the packaging and contents.
Late or lost parcels
Check your tracking link first. Orders are normally dispatched within 1–3 working days; delivery estimates for each market are in the table above.
If your parcel has not arrived, contact us within 14 days of the expected delivery date. We will look into it with the carrier. A parcel confirmed lost in transit is eligible for one free resend. The resend is a one-time remedy for that shipment.
Tracking shows delivered
If tracking shows your parcel as delivered but you have not received it, contact us within 14 days. These cases are not automatically eligible for a resend; we investigate each one with the carrier.
Address problems
Please check your delivery address before you order. Parcels that cannot be delivered or are lost because an address was supplied incorrectly or incompletely are not covered by the resend policy.
Customs
We cannot guarantee customs clearance. Customs holds, inspections, interception or seizure are not covered by the resend policy.
Damaged or incorrect items
If your order arrives damaged or with the wrong items, contact us within 14 days of delivery. We review each case individually, without limiting your statutory rights.
Cancellations, returns and refunds: Returns & Refunds. Questions: contact us with your order number.